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Frequently Asked Questions

Where do I meet you?

We normally leave arranging an exact venue until the week before to allow us to get the latest weather forecast and pick the best venue to match both your needs and the weather conditions. We always meet you at the venue so you don’t waste climbing time traveling around. Your Instructor will be in touch with you the week before the course, with details about how to find the meeting point.

 What kit do I need to bring with me?

 RockUp-Climbing can provide all safety equipment, but there are few things that  would be useful for you to bring with you.

 Suitable footwear      – Please bring footwear suitable for the often rocky walk in’s to the crag. No flip-flops!

Warm clothes/Hat    – It can often be colder at the crag than in the carpark, so please make sure you have enough clothes incase the weather changes

 Sun cream                  – Fingers crossed!

 Lunch/snacks            – Lunch only required for full day bookings

 Water                         – Climbing can be thirsty work!

 Rucksack                 – To carry your spare items and few bits of climbing kit we'll lend out during the day

Can I use my own Equipment?

Feel free to bring along your own equipment. Our instructors will check that it is safe and suitable.

What happens if it’s raining?

The majority of our courses can continue in light rain. If the weather is really bad, then we would see if we can rearrange the course to a mutually convenient date. 

 How do I pay for a course?

Payment can be made by any of the following methods:

  • Electronic transfer / BACS 

  • PayPal – Additional fees apply to cover Paypal Goods & Services costs

  • For short notice bookings it may be possible to pay in cash

Where do you operate?

We mainly operate in the Peak District, but our bespoke courses are run all over the UK including Snowdonia, Lake district, Portland and occasionally further afield. Please feel free to contact us to discuss possible venues.

Are there any age limits?

 We have no set age limits. Please feel free to contact us to discuss. 

Do I need to be really strong or fit?

Our highly experienced instructors will pick a venue that is best suited to your experience. Because of our ability to use such a wide range of venues, we can cater for all abilities.  If you are unsure please feel free to contact us to discuss.

Are you insured?

RockUp-Climbing is fully insured through ‘The Association of Mountaineering Instructors’. This covers ‘Professional Indemnity’ and ‘Public Liability’, the limit of indemnity is £5,000,000. Proof of insurance is available upon request.

 

Our insurance does not include personal travel, personal belongings or personal accident insurance. We strongly recommend that you are insured for your activity with us and that groups take out travel insurance to protect against financial loss in the event of cancellation.

 

Full Terms & Conditions available here

If you have any other questions or would like any further information please do not hesitate to get in contact.

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